What Happened to Samsung TV Plus? Users Aren't Happy

Publish date: 2024-06-03

Samsung TV Plus is a for free streaming app for Samsung users. Why has it been disappearing from some users' TVs? Details ahead.

The Gist:

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Although it is only available to people with Samsung TVs, many of us have come to rely on Samsung TV Plus as one among their go-to streaming choices. The service is free of charge and ad-supported. The app has greater than 250 channels and hundreds of flicks for users to peruse.

That could also be why there used to be such a lot confusion and wonder for users when, around Dec. 20, 2023, they spotted that the app seemed to have disappeared altogether. Many had deliberately saved the app in a place the place they may get right of entry to it easily, handiest to uncover that they could not find it at all.

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What happened to Samsung TV Plus?

Thankfully, the disappearance of Samsung TV Plus is now below investigation. Samsung's message boards were temporarily stuffed with individuals who had questions about where the app had long gone. A Samsung consultant explained that the company was once taking a look into the app's disappearance and trying to find a resolution.

"This situation is currently under investigation," the rep wrote on the official Samsung message board.

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"So far based on the comments in the threads, the application is not appearing on the sources, Smart hub, or displaying a 'Not available' message on the screen when selecting the Samsung TV plus button on the standard remote," the rep endured.

The rep encouraged everyone to ensure that they'd the most recent version in their TV's firmware downloaded, but did not indicate when the problem might be resolved.

There's a workaround to be had for some other people.

The rep did notice, on the other hand, that there was once a workaround to be had to anyone who owns a Galaxy telephone. The smart view characteristic permits you to screen reflect your Samsung TV Plus app from a mobile instrument onto your TV. While that indisputably is not a long-term fix, it's workable for anyone who desires to watch one thing while Samsung tries to unravel the broader issue.

Pluto TV may be available and has lots of the same channels and flicks as the Samsung app.

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@SamsungTVPlus my Samsung TV Plus app/characteristic all of sudden disappeared from my Home screen and was changed with a "Live TV Cable" app. I can't to find the Plus characteristic any place on the TV. What gives??

— Steve Zeltser (@SteveZeltser) December 20, 2023 Source: Twitter/@SteveZeltser

Based on the volume of comments coming into message forums, it seems transparent that this issue is fairly fashionable and nonetheless needs to be resolved. Previously, Samsung introduced that they might be updating the app, but it surely doesn't seem like this type of outage was a part of their initial plan.

Given that we would not have a firm timeline for when the app will likely be again up and running, users could have to just wait and notice when the app presentations back up on TVs. For now, users can take convenience in the fact that Samsung is working at the problem. Hopefully, the problem shall be resolved quickly.

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